In the dynamic beauty industry, constant innovation is key. Our product lifecycle management (PLM) system offers a comprehensive solution, guiding products from initial concept and development to manufacturing, sales, service, and responsible end-of-life management. This approach allows us to adapt swiftly to evolving consumer trends, minimise waste, and enhance forecasting accuracy.

By optimising material usage and streamlining supply chain costs, our PLM systems maximise efficiency, whilst maintaining a commitment to sustainability and responsible resource management.

We recognise the intricacies of global goods transportation and its critical role in your business success. By providing efficient planning, seamless execution, and transparent communication, we ensure your products are delivered on time and within budget. Our goal is to make our products accessible to customers worldwide. Our award-winning distribution centre enables us to build mutually beneficial relationships with our partners and we are confident that our expertise and infrastructure can support your global distribution needs, fostering growth and success for both our organisations.

At the core of our business is a commitment to customer satisfaction, achieved by consistently delivering the right products precisely when our customers need them. We collaborate closely with each client to guarantee that deliveries align perfectly with their unique specifications and requirements.

We understand how critical timely delivery is to your operations and success and have a rate of over 99% deliveries arriving on time.

We are committed to maintaining and exceeding this high standard, ensuring a seamless and reliable experience for every customer.

Our dedicated NPD team keeps up to date with the latest technologies and trends through industry insights, trade events and market analysis. Tracking the size and growth rates of the markets keeps us a step ahead and enables us to identify gaps in the market and anticipate the requirements and expectations of our retail customers.

Relationships are key to our business.

Over many years, our product development team have built strong relationships worldwide, ensuring we are at the forefront of latest developments and we are proficient in sourcing products, ingredients and packaging anywhere in the world.

We are proud to have a dedicated in-house graphic design department specializing in packaging design, packaging graphics, and product branding. This enables us to create captivating packaging and branding for both our own brand and customers’ bespoke products. By blending creativity with market insights, we ensure that every design aligns with consumer expectations and trends. Our team collaborates closely with clients to deliver tailor-made solutions that enhance product appeal and brand identity. This commitment to excellence sets us apart in delivering packaging that not only protects but also inspires and connects with audiences.

Our technical team are responsible for ensuring our factories are conforming to legislative, quality and ethical standards. We have a broad selection of products that covers a diverse number of legal categories.

We have developed an excellent in house team that has the knowledge and skill to be able to effectively manage this portfolio of products and give the appropriate advice to customers as required. All our production facilities are subject to audits and are checked on a regular basis to ensure standards are maintained. We consistently monitor and review our supplier’s performance.

We prioritise the safety and legality of all our products through comprehensive testing protocols. Our cosmetics adhere to Regulation (EC) No 1223/2009 and are subjected to a full cosmetic product safety report. This entails full toxicological analysis of ingredients, microbiological screening, and shelf-life testing, ensuring product safety and compliance.

Human volunteer patch testing is conducted for enhanced safety assurance when necessary.

We maintain a strict policy against animal testing for our cosmetics.

Our medical devices are supported by detailed technical product information files, encompassing extensive data on manufacturing processes and quality control systems, guaranteeing product integrity and reliability.

We are committed to upholding the highest standards in the supply of medical devices and medicinal products. All medical devices will conform to the relevant national standards, including ISO 13485, Directive 98/79/EC, Directive 93/42/EC, and where applicable, Regulations (EU) 2017/745.

All medicinal products are sourced exclusively from fully accredited and licensed manufacturers.

Our Technical Team conducts rigorous and regular checks on all licensed suppliers, ensuring consistent adherence to legal duties and the maintenance of our required quality standards. This commitment guarantees the safety and efficacy of the products we provide.